Making that first impression on your site is crucial.
Admin HOTLINE provides Live Chat assistance.
Connect with your customers
Give a voice to your website and provide real support by talking to customers over our Website Live Support Software.
Get more leads with real conversations.
Buyers on your website will have questions, ensure they receive an immediate answer; no website – no problem, we can provide a Dedicated Business Page.
Proactive chat can increase the chances of engagement and more sales by reaching out to your customers.
Provide a personalised Service
Your customers aren’t all the same, support the questions they want answered and create a unique experience for every visitor.
Admin HOTLINE use straight-forward third party software that’s easy to implement on any website and if needed our IT team can help you do this. You can monitor chats with an app on your phone and receive chat logs automatically emailed straight to you after every chat.
We provide chat assistance – if you’re not available to provide this support
The instant help to visitors on your website can be provided by yourself; however, we also provide assistance with our online receptionist.
In case you need help to configure anything, we provide IT Support
Live chat software can be added to your website or Business Page in minutes and if you need, our IT Helpdesk, staff can help you to do this.
Pro- active action
If a visitor is active on your website, the software will automatically greet the visitor, for those that respond, one of our agents will be there to interact with the visitor.
How Does It Work?
As soon as your customer requests Live Chat:
We will respond by greeting and asking how we can assist
We will chat, where possible, to help your customer
All chats are logged, you can view from your login at any time.
Where possible and appropriate, we will request contact details and email them to you
Our receptionist will take your webchat messages, if your plan runs out in the month, it goes straight to your email.
All webchat messages are sent to you by email, texts are an optional 12p per message.
As per Government guidelines and to ensure the safety of our employees, we have closed our hubs until further notice. Our team are still working away however, and are still on hand to support you remotely.
We're Here To Help!
29A & B Church Street, Mansfield,
Nottinghamshire, NG18 1AF
M-F: 9am - 5pm